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Terms & Conditions

When you make a booking you enter into a contract with us therefore please read the terms carefully. On paying a deposit you are accepting the terms detailed below.

Cancellation

If you cancel your holiday after making your final payment you will only be refunded if we can re-book. The deposit is 25% of the rental charge and is non-refundable.

The balance

The balance due must reach us at least 6 weeks before the hire start date, otherwise you will forfeit your booking and deposit. If you book less than 6 weeks before the holiday hire start date the full amount payable is due at the time of booking. The payment is non-refundable.

Cancellation Insurance

We recommend and expect that you will have or will take out a holiday insurance policy (which includes cancellation insurance covering sickness and unavoidable reasons for cancellation) prior to your stay.

Change of holiday dates

This is not ordinarily accepted but in exceptional circumstances a change of holiday dates may be accepted where possible.

Hirer obligations

You are expected to take reasonable care of the cottage and ensure that it and all the equipment in it is left clean and in good working order. Normal cleaning is included in the price. Excess cleaning may be charged for accordingly if the cottage is not left in a reasonable condition. The number of people occupying the property will not exceed the number stated on the holiday confirmation. You will allow the owner or his representative at any reasonable time access to the property during the period of the holiday.

Pets

No pets are allowed in the cottage.

Smoking

No smoking is permitted in the cottage.

Refunds in the event of unavailability of the cottage

Should the cottage, for any reason beyond our control (e.g. fire, vandalism etc), not be available for the date you have booked then any charges paid by the hiring party will be refunded in full. The hiring party will then have no further claim.

Arrival & departure times

Bookings usually run from Saturday to Saturday and access to the cottage for guests is from 4pm on the day of commencement of the holiday hire until 10am on the day of departure unless prior arrangement has been agreed with the owner.

Losses and damages

Losses and damages that occur during the holiday hire period must be paid for by the hiring party. Should something be damaged or broken please notify us as soon as possible so that matters can be rectified.

Liability

During your stay personal belongings and vehicles left at the cottage are entirely at your own risk.

Complaints

If you are not entirely satisfied with the cottage you must contact the owners as soon as possible.

Force Majeure

The owner cannot accept responsibility or liability for any alterations, delay or cancellation or any other loss or damage caused by war, civil strife, terrorist action, industrial disputes, fire, sickness, bad weather, epidemics, acts of any government or public authority or any other event outside our control.

Breach of Contract

If any of these conditions are breached by any of the hiring party, the owners (or their agents) reserve the right to re-enter the property and terminate the tenancy. This will result in the booking being cancelled and you shall have no claim for compensation or reimbursement whatsoever.